What We Collect and Why We Collect It
When you open an account with us, we collect the details you provide directly: your name, contact information, and the payment method you link — whether that is GCash, Maya or InstaPay. We also log session data such as device type, IP address and browser when
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you access the lobby, because that helps us detect unusual login attempts and keep your account secure. Transaction records tied to your GCash or Maya deposits are stored as part of your account history and are accessible from your wallet tab. We do not collect payment
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credentials like your GCash PIN or Maya password — those stay inside your e-wallet app. Information shared when you contact our support team, including chat transcripts, is retained to resolve disputes and improve our response process. We collect only what we need to run your account,
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process your withdrawals and keep the platform accessible where local law permits for eligible players. Availability of certain features depends on local law and applies only to eligible players in supported regions.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.